Order changes: permitted up to 2 days before delivery/pick-up date. Order changes include but are not limited to: quantity changes, product changes, pick up/delivery location change, design or customization changes.

Order cancellation: permitted up to 2 days before delivery/pick-up date. Orders cancelled less than 2 days before delivery/pick up date are fully due.

Payment: orders are only released once paid in full. At The Smart Cookies’ discretion, full payment might be
required at time of order.

Returns: food items cannot be returned or exchanged. Non-food items can be returned or exchanged within 7 days of delivery/pick-up.